The staff does very well when we assign the work. They are responsible. Then, we can save the operation time.
Hotel & Serviced Apartment Cleaning
Magic Clean provides one-stop hotel and service apartment cleaning service, the advantages are as follows:
1. Reducing the Cost of Operations
Magic Clean has covered a third party insurance, labor insurance and paid holiday and MPF, so the operation cost of customers will be reduced significantly. In addition to contract scope of work includes general cleaning of rooms and corridors, the cleanliness of public places are also included, so the hotel and serviced apartment are no need to hire additional frontline and HR manpower to save operating expenses. We believe that flexible working hours are very important, so we will focus on the hotel and serviced apartment staff to resolve the busiest weekday housekeeping work to improve the overall efficiency and fluency of the hotel.
2. Reducing the Pressure of Customers
We have a professional management team which is responsible for scheduling housekeeping roster (including annual leave, sick leave, unpaid leave, etc.). Let our customer to concentrate on selling rooms and other marketing services.
3. Providing Excellent Customer Service
Magic Clean have successfully get the international ISO certificate ISO 9001:2008 & ISO 14001:2004 Quality and Environment Management System from “UKAS”. To guarantee service quality, all our housekeeping staff has been qualified “housekeeping or housemaid certificate”, they also have the relevant working experience. Through the face-to-face interview, we will employee them when they pass the interview test. We will arrange human resource officer to visit the working site and observe their working process per month, we will provide the extra training to them depending on their performance, to ensure their high working efficiency and standard. Our customer service officer will contact our customers with different methods per month, including on-site visit, telephone calling and email. We hope we could understand what customers need, to provide the suitable solution to enhance our service quality!
From the Company was found, the hotel and serviced apartment cooperate with us are increasing, more than hundreds room we serve every day, it has been proved as remarkable success of our policy. Join and contact us, even you satisfy your existing manpower, Magic Clean will give you an alternate choice!
If there is any enquiry, please dial 2904 8878 to contact our customer service officer, we can provide professional and free on-site inspection and quotation, thank you!
The staff performance is very good. They work carefully and actively. They can finish the work before the specified time through the effective division of labor.
Ms. LamServiced Apartment in Hung Hom
Staff performance is good, after we suggest how to improve, the staff can implement effectively. The team cooperation is very good.
Ms. CheungHotel in To Kwa Wan