Providing high-quality service is our main objective, we specifically provide comprehensive training for employees to enhance customer service to the professional and excellent level. Including customer communication skills, critical skills and professional instrument processing strain writing skills and so on. All training time is within the usual office hours, provided by a third party professional training institutions.
Through the internal and external training, our service quality keeps to be corrected and improved. In 2015, we stood out from many competitors and finally awarded “2015 Hong Kong Awards for Industries – Customer Service Certificates of Merit” by “Hong Kong Retail Management Association”. We pledged to provide service with “professional, efficient and caring” as the core values. Besides that, we committed to enhance customer service quality to exceed customer expectations as our business goals.